Along with our business and internal computer systems, the named app & the corresponding infrastructure is designed to comply with the following national and international legislation with regards to data protection and user privacy:
The NDT Reference app compliance with the above legislation, all of which are stringent in nature, means that the app is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether the app is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.
The NDT Reference app collects and uses personal information for the following reasons:
If you opt-in to allow sending of crash reports, if the app crashes, some data about your device is sent to the provider of this service, Firebase Crashlytics
This data is used by us to try and ascertain why the app on your device crashed. Collecting this data helps us identify recurring problems that need to be fixed in future app updates.
Full details of data collected can be found here. Below is a typical example of the type of data that is sent from your device:
| Value | |
|---|---|
| Date of crash | 17/01/2024 6:12:25 PM |
| App Name | NDT Reference |
| App Version | 2.0.2 (6) |
| Device OS Name | iOS |
| Device OS Version | 17.0.3 |
| Device Model | iPhone 13 Pro |
| Device RAM free | 135.08 MB |
| Device Disk Space | 1.64 GB |
| Device Orientation | Portrait |
| Jailbroken/rooted | No |
| App running in background | No |
| Class/Module Name | FormulaDetaiLViewController.swift |
| Line Number | 18 |
| Method | FormulaDetaiLViewController.loadView() |
| Crash Stack Trace |
Fatal Exception: NSInternalInconsistencyException 0 CoreFoundation 0xed5e0 __exceptionPreprocess 1 libobjc.A.dylib 0x2bc00 objc_exception_throw 2 Foundation 0x6bc398 _userInfoForFileAndLine 3 UIKitCore 0x62c400 -[UIMenu _resolvedElementSize] 4 UIKitCore 0x632154 __appendMenuToSnapshot 5 UIKitCore 0x632474 _UIContextMenuCollectionViewDataSourceSnapshot 6 UIKitCore 0xd6d9d0 -[_UIContextMenuListView setDisplayedMenu:] 7 UIKitCore 0x4b2a5c -[_UIContextMenuView _newListViewWithMenu:position:] 8 UIKitCore 0x4b1970 -[_UIContextMenuView _displayMenu:inPlaceOfMenu:updateType:alongsideAnimations:] 9 UIKit 0xbba4 -[_UIContextMenuViewAccessibility displayMenu:updateType:alongsideAnimations:] 10 UIKitCore 0x1047d44 -[_UIContextMenuUIController presentationTransitionWillBegin] 11 UIKitCore 0xf70568 -[_UIContextMenuPresentation prepareToPresent] 12 UIKitCore 0x42218 +[UIView(Animation) performWithoutAnimation:] 13 UIKitCore 0x4dbb30 -[_UIRapidClickPresentationAssistant _performPresentationAnimationsFromViewController:] 14 UIKitCore 0x4db970 -[_UIRapidClickPresentationAssistant presentFromSourcePreview:lifecycleCompletion:] 15 UIKitCore 0xdb0220 __55-[_UIClickPresentationInteraction _performPresentation]_block_invoke_2 16 UIKitCore 0x2c213c +[UIViewController _performWithoutDeferringTransitionsAllowingAnimation:actions:] 17 UIKitCore 0xdb01d0 __55-[_UIClickPresentationInteraction _performPresentation]_block_invoke.25 18 UIKitCore 0xdafff8 -[_UIClickPresentationInteraction _performPresentation] 19 UIKitCore 0xdb1b04 postPreviewTransition_block_invoke_2 20 UIKitCore 0x1d2d34 handleEvent 21 UIKitCore 0xdaf77c -[_UIClickPresentationInteraction _performPreviewPresentation] 22 UIKitCore 0x12b0f1c __56-[UIContextMenuInteraction _presentMenuAtPlatformPoint:]_block_invoke 23 UIKitCore 0x12b423c __78-[UIContextMenuInteraction _interactionShouldBeginAtPlatformPoint:completion:]_block_invoke 24 UIKitCore 0x12b4134 -[UIContextMenuInteraction _interactionShouldBeginAtPlatformPoint:completion:] 25 UIKitCore 0x12b0edc -[UIContextMenuInteraction _presentMenuAtPlatformPoint:] 26 WebKit 0xa8a9bc (Missing UUID 6efb68dce7a13a049bcb33afe518ae63) 27 WebKit 0x51cdd8 (Missing UUID 6efb68dce7a13a049bcb33afe518ae63) 28 WebKit 0x547aec (Missing UUID 6efb68dce7a13a049bcb33afe518ae63) 29 WebKit 0x9c1b30 (Missing UUID 6efb68dce7a13a049bcb33afe518ae63) 30 WebKit 0xac5cfc (Missing UUID 6efb68dce7a13a049bcb33afe518ae63) 31 WebKit 0x6961d8 (Missing UUID 6efb68dce7a13a049bcb33afe518ae63) 32 WebKit 0xac1384 (Missing UUID 6efb68dce7a13a049bcb33afe518ae63) 33 WebKit 0xac19d8 (Missing UUID 6efb68dce7a13a049bcb33afe518ae63) 34 JavaScriptCore 0x4fe14 WTF::RunLoop::performWork() 35 JavaScriptCore 0x50ce4 WTF::RunLoop::performWork(void*) 36 CoreFoundation 0x37acc __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ 37 CoreFoundation 0x36d48 __CFRunLoopDoSource0 38 CoreFoundation 0x3555c __CFRunLoopDoSources0 39 CoreFoundation 0x34238 __CFRunLoopRun 40 CoreFoundation 0x33e18 CFRunLoopRunSpecific 41 GraphicsServices 0x35ec GSEventRunModal 42 UIKitCore 0x22f2fc -[UIApplication _run] 43 UIKitCore 0x22e938 UIApplicationMain 44 NDT Reference 0x747c main + 14 (AboutViewController.swift:14) 45 ??? 0x1cc357d44 (Missing) |
| Generated User UUID | 46C3275B-47D2-48AB-BF3C-0B181AE5BD52 |
Please note: the transfer of information about crashes and malfunctions to the Crashlytics service is optional and can be enabled or disabled at any time from within the app settings.
The data collected in section 3.1 is sent directly to the provider of this service, Firebase Crashlytics. Some of the data is copied to an offline spreadsheet which is used to identify repeat crashes in the same module/method.
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and comply with the legislation set out in section 2.0.
The data controller for this app is: The British Institute of Non-Destructive Testing Limited, a UK Private Limited Company with company number: 969051
Whose registered office is:
Midsummer House,
Riverside Way,
Bedford Road,
Northampton .
NN1 5NX
Alicia Carroll
Quality Officer, The British Institute of Non-Destructive Testing Ltd.
Telephone: 01604 438300
Email: [email protected]
This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or app users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.